Privacy Policy

01. Introduction

DESIGUAL EVENTOS, in the scope of its commercial activity, needs to collect some personal data of its clients, however, respects the right to privacy and does not collect any personal information without the prior consent of its clients.

On the other hand, the increasing interaction of our customers through our website also requires, in some cases, the collection of personal information from the user, or in other cases, to improve the navigation performance on our site, computer by means of small files commonly known as cookies.

The DESIGUAL EVENTOS Privacy & Cookies Policy serves a clear understanding of how we collect, use, share and protect the personal data of our customers when they use our services or visit our website.

DESIGUAL EVENTOS does not commercialize personal data of clients or users.

02. Responsibility for the collection and processing of personal data

Your data will be collected and processed by DESIGUAL EVENTS. This entity is responsible for the processing of personal data within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter RGPD).

For questions related to the processing of your personal data you may contact DESIGUAL EVENTS through the following means available on the website.

03. Processing and alteration

By providing your personal data to DESIGUAL EVENTS, the customer acknowledges and agrees that they are processed in accordance with this Privacy Policy and with the rules and principles contained in the respective terms and conditions of the services used. To this extent, and with respect to the processing of personal data, the client should read this Privacy Policy and Cookies.

We inform you that, whenever it appears necessary, we will amend this Privacy Policy and Cookies without prior authorization.

04. What are personal data?

This is any information of any nature and regardless of its support, relating to a natural person, directly or indirectly, identified or identifiable (data subject).

05. What personal data are collected and processed?

Personal data collected by DESIGUAL EVENTOS are limited to those strictly necessary for the purpose of the treatment, namely the name, address, tax number, telephone number or electronic mail, but other data necessary for the supply of products or services may be collected .

06. When and for what purpose do we collect personal data?

The personal data we collect from our customers is requested when completing forms on our website.

Some of the personal data are mandatory. DESIGUAL EVENTOS will inform of this obligation. The provision of incorrect or inaccurate data is the sole responsibility of the customer that owns them.

The collection and processing of personal data by DESIGUAL EVENTOS has the following purposes: (1) Customer management, (2) Marketing or Telemarketing, which we detail below:

1. Customer Management, since DESIGUAL EVENTOS is dedicated to the provision of services, such as the transportation and assembly, through physical stores and the online store, of the articles they commercialize themselves, the processing of their data is necessary for the fulfillment of the sale or service contract to be concluded or to carry out pre-contractual procedures at the request of the customer, such as budgets. If you wish to join the loyalty program of DESIGUAL EVENTOS (from now on House Card) you will be asked for personal data in the membership form, as well as the acceptance of the General Conditions of the House Card. The availability of your personal data is essential so that you can enjoy all the advantages of the House Card, that is, the treatment is necessary for the execution of the contract, in the fields marked "obligatory". The personal data collected for this purpose will be retained for 2 years of inactivity.

2. Marketing or Telemarketing, DESIGUAL EVENTOS may treat the personal data collected to send to the respective owner information about products and services that they commercialize. This processing of personal data will be carried out only with the express consent of the holder, rendered in particular at the time of joining through the form, or when subscribing to our newsletter. If you agree, you will receive marketing communications via email, mail, telephone and / or SMS. We may share the personal data collected with third parties that manage social networks, such as Facebook, for the purpose of conducting marketing campaigns through social networks. Consent for the processing of personal data for direct marketing purposes may be revoked at any time by its owner. Personal data collected for this purpose will be retained for 2 years of inactivity.

07. Sharing or transfer of personal data
The personal data collected by DESIGUAL EVENTOS will be fully guaranteed levels of confidentiality, security and protection.
DESIGUAL EVENTOS may use subcontractors for all or part of the purposes identified above, as well as for the maintenance, accommodation and management of its computer systems and equipment, under the terms allowed by the legislation governing the processing of personal data, these entities being obliged to maintain confidentiality and to guarantee the security with respect to the personal data to which they have access, for that purpose, not having to use that data for any other purposes, or for their own benefit, or to relate them with other data that they possess.
Personal data may also be made available to the courts and other competent authorities, in strict compliance with the law.
The personal data collected by DESIGUAL EVENTOS will be processed within the European Union.

08. Period of retention of personal data
DESIGUAL EVENTOS retains the personal data during the aforementioned conservation terms and only for the period of time necessary, or for the fulfillment of obligations to which it is legally subject. In any case, once the relationship with the holders of personal data has ceased, they are no longer treated for commercial purposes.

09. Security and confidentiality of personal data
DESIGUAL EVENTOS undertakes to implement all necessary precautions to preserve the confidentiality and security of personal data collected and processed, preventing them from being distorted, damaged, destroyed, or unauthorized third parties have access to them.
State-of-the-art technical and organizational security measures have been developed, especially with regard to information systems. However, we do not control all risks related to the use of the Internet by alerting you to the existence of possible risks associated with its use and operation, and consequently, the sharing of personal data by this means.

10. Rights of the holder of personal data
According to the legislation in force, the holder of the personal data has the right to access and rectify his data, as well as the right to request its removal, to oppose its treatment and to obtain its limitation or portability insofar as applicable. You can also object to your data being used in order to create your customer profile, in this case, to benefit from personalized offers or services.
The exercise of any of the legally conferred rights, by the respective holder, must be done by means of a letter (or e-mail) signed by the owner and be accompanied by a photocopy of an identity document with the signature of the holder who exercises his right.
The rights conferred may be exercised through direct contact with DESIGUAL EVENTS by:

Registered letter to:
DESIGUAL EVENTS
Rua Soutinho, 1
I think Santo Estevão
4705-554 BRAGA

Or for the email:
info@desigualeventos.com
The holder of the personal data should bear in mind that in certain cases (such as for legal reasons) your request may not be immediately met. In any case, it will be informed of the measures taken to that effect, within a maximum period of one month from the moment the request is made.
The holder of the personal data may also withdraw, at any time, their consent, where applicable, through channels made available for this purpose by DESIGUAL EVENTOS. However, the withdrawal of consent does not jeopardize the legality of the treatment made on the basis of the prior consent given nor the subsequent treatment of the same data, based on another legal basis, such as the fulfillment of the contract or legal obligation to which DESIGUAL EVENTS subject.

11. Right to complain
For any question regarding the collection and processing of data by DESIGUAL EVENTS, the respective holder can contact by electronic mail at the address info@desigualeventos.com
You may also file a complaint with the National Data Protection Commission (CNPD), R. de São Bento 148, 1200-031 Lisboa, on how DESIGUAL EVENTOS collects and processes personal data.

12. Use of cookies
As previously mentioned, DESIGUAL EVENTOS collects and processes the personal data necessary to make your website available and working, while ensuring adequate levels of security and protection of the personal data of its users. To this end, a number of physical, logical, technical and organizational security measures have been adopted in order to protect personal data against its unauthorized diffusion, loss, misuse, alteration, treatment or access, as well as against any other form of illicit treatment.
Notwithstanding the security measures adopted by DESIGUAL EVENTOS, the user must keep the access codes secret, not sharing them with third parties, and must follow the recommended security practices, in particular regarding the installation and updating of the necessary security applications, namely , the antivirus.

DESIGUAL EVENTOS uses cookies in its website, considering as such, small text files with relevant information that the access device (computer, mobile phone / smartphone or tablet) carries through the browser when a website is visited by the user.

The cookies used by DESIGUAL EVENTS allow you to improve the performance and navigation experience of your users, increasing, on the one hand, the speed and efficiency of response and, on the other, eliminating the need to repeatedly enter the same information.

The placement of cookies not only helps the site to recognize the user's device the next time he visits it, but it will also be indispensable for the operation of the same. The cookies used on the site by DESIGUAL EVENTS, do not collect personal information that allows the user to identify, storing only generic information, namely the form or place / country of access and the way the user uses the site, among others.
Cookies retain only information related to the user's preferences and may at any time and through your browser, decide to be notified about the receipt of cookies, as well as block their entry into your system.
It is warned, however, that the refusal to use cookies may result in the impossibility of accessing some of the areas of the DESIGUAL EVENTOS website.

13. Cookies used by DESIGUAL EVENTS
DESIGUAL EVENTOS uses different types of cookies, as described below:
1 Essential Cookies - Some cookies are essential to access specific areas of the DESIGUAL EVENTS website, allowing you to navigate and use your applications, such as access to secure areas of the site, through login. Without these cookies, services that require it can not be provided;
2 Functional Cookies - Functional cookies allow you to recall your preferences for site navigation, so you do not need to reconfigure and personalize each time you visit;
3 Analytical Cookies - These cookies are used to analyze how the user uses the site, allowing you to highlight articles or services that may be of interest to you, and to monitor the performance of the site, knowing which pages are most popular, which method of linking between pages that is most effective, or to determine why some pages are receiving error messages. These cookies are used only for the purpose of statistical creation and analysis, without ever collecting personal information. Thus, DESIGUAL EVENTS can provide a high quality experience by personalizing your offer and quickly identifying and correcting any problems that may arise.
Also regarding validity there are two types of cookies:
1 Permanent cookies - these are cookies that are stored on the access devices (computer, mobile phone, smartphone or tablet), at the browser level, and are used whenever the user visits the DESIGUAL EVENTS website again. In general, they are used to direct navigation according to the user's interests, allowing DESIGUAL EVENTOS to provide a more personalized service;
2 Session cookies - These are temporary cookies, which are generated and available until the session ends. The next time the user accesses their browser, cookies are no longer stored. The information obtained allows you to manage sessions, identify problems and provide a better browsing experience.
The user may deactivate some or all of the cookies at any time. Each browser has its own configuration process for this configuration. This process can be found in the Help menu, which explains how to set preferences for cookies. Failure to accept cookies may prevent the use of some of the features of the DESIGUAL EVENTS website.
DESIGUAL EVENTOS may also use cookies in the opening of newsletters / emails, for statistical purposes, and that allow to know if they are opened and to verify the clicks through links or ads within the newsletter. The user always has the possibility to disable the sending of the newsletters / electronic mail through the specific option in the footer of the same ones.